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At Everbilt Store, your privacy and security are as important to us as the quality of our hardware. Just as you trust our Barn Door Hardware, Ball Valves, and Bathroom Accessories to be reliable and sturdy, you can trust us to handle your personal information with the utmost care and protection. This Privacy Policy explains how we collect, use, and safeguard your data when you visit hardwaressupply.com.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of data we collect include:

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, shipping address, email address, and phone number.
  • Payment Information: We process payments through secure third-party gateways (Visa, MasterCard, JCB, PayPal). We do not store your full credit card details on our servers.
  • Technical Data: We automatically collect information such as your IP address, browser type, device information, and pages visited on our site through cookies and similar technologies.
  • Usage Data: We gather data on how you interact with our website, including products viewed, search queries, and purchase history.

2. How We Use Your Information

We use your data to enhance your experience and provide our services efficiently:

  • To process and fulfill your orders for products like Anchors, Appliance Parts, or Address Plaques.
  • To communicate with you about your orders, account updates, and promotional offers (if you opt-in).
  • To improve our website, product offerings, and customer service based on your feedback and usage patterns.
  • To prevent fraud and enhance the security of our website and transactions.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your data in the following circumstances:

  • Service Providers: We work with trusted partners for payment processing, shipping, and marketing. These providers are contractually obligated to protect your data and use it only for the services we specify.
  • Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger or acquisition, customer data may be transferred to the new owners, who will continue to honor this Privacy Policy.

4. Data Storage and Security

Your data is stored on secure servers located in the United States. We implement industry-standard measures to protect your information:

  • All transactions are encrypted using SSL (Secure Sockets Layer) technology.
  • We regularly monitor our systems for vulnerabilities and attacks.
  • Access to your personal data is restricted to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously work to maintain the highest level of security possible.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may update or correct inaccuracies in your data.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic functions like adding items to your cart and processing payments.
  • Analytical Cookies: Help us understand how visitors use our site, allowing us to improve functionality and product selection.
  • Marketing Cookies: Used to display relevant ads based on your interests (you can opt-out of these cookies).

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your shopping experience.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to us:

Everbilt Store
5109 39th Street Northwest, Washington, US 20016
Email: [email protected]

Thank you for trusting Everbilt Store with your home improvement needs and your personal information.