Term and Conditions

Welcome to Everbilt Store! These Terms and Conditions govern your use of our website hardwaressupply.com and your purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms.

At Everbilt Store, we specialize in high-quality hardware and home improvement products, from robust barn door hardware to elegant bathroom accessories. We value our customers and strive to create a transparent, fair shopping experience for DIY enthusiasts, homeowners, and professional contractors alike.

As a user of our website, you agree to:

• Provide accurate, current, and complete information during registration and checkout
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Be responsible for all activities that occur under your account
• Ensure that you are of legal age to form a binding contract in your jurisdiction
• Verify that products you purchase are suitable for your intended use

You may not use our website:

• In any way that violates applicable federal, state, or international laws
• To impersonate or attempt to impersonate the company or another user
• To engage in any conduct that restricts or inhibits anyone’s use of the website

Everbilt Store offers a wide range of hardware and home improvement products including but not limited to:

• Access Panels, Address Plaques, and Address Signs
• Anchors, Angles, and Ball Valves
• Appliance Parts, Extension Cords, and Vents
• Bar Accessories and Tools
• Barn Door Hardware and Bi-Fold Door Hardware
• Bathroom Accessories, Hardware, and Mirrors
• Boards & Easels
• And various other hardware and home improvement items

Some products have specific usage requirements or restrictions. It is your responsibility to:

• Read all product descriptions, specifications, and installation requirements carefully before purchase
• Ensure products are appropriate for your intended use
• Follow all manufacturer instructions for installation and use

Due to health and safety considerations, certain products including Appliance Parts (if installed or opened) and Bar Tools & Bar Accessories may have restricted return eligibility as detailed in our Returns Policy.

Order Process

When you place an order through our website:

• You receive an order confirmation email acknowledging we’ve received your order
• We process orders within 1-2 business days after payment confirmation
• We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies, or errors in product information

Pricing and Availability

All prices are in US Dollars (USD) and do not include applicable taxes, duties, or customs fees which may be applied based on your shipping destination. We reserve the right to adjust prices at any time without notice, though such changes will not affect orders already placed.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

By providing payment information, you represent that you have the legal right to use the payment method. All payments are processed through secure encrypted systems.

Shipping

We ship globally except to Asia and certain remote regions. Our shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment

Delivery times are estimates and may vary based on destination and customs processing. You will receive a tracking number once your order ships.

We want you to be completely satisfied with your purchase. Our returns policy includes:

• Returns and exchanges are accepted within 15 days of receiving your order
• Products must be unused, in original packaging, and in resalable condition
• A valid proof of purchase (order number) is required
• Certain products cannot be returned for health and safety reasons (see Restrictions below)

Return Process

To initiate a return or exchange:

1. Contact us within 15 days of receipt at [email protected] with your order number and product details
2. Wait for our customer service team to provide a Return Merchandise Authorization (RMA) number and return address (within 2 business days)
3. Ship the item securely packed in its original packaging with a copy of your order confirmation to the provided address

Refunds

After we receive and inspect your return:

• Refunds are processed within 3-5 business days
• The refund is issued to your original payment method
• Original standard shipping costs are non-refundable
• Your bank or credit card company may require additional processing time (typically 5-10 business days)

Exchanges

To exchange an item for a different size or model, follow the return process above. Once we receive and process the returned item, we will ship the new item to you via standard shipping at no extra cost.

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Everbilt Store or our suppliers and is protected by United States and international copyright laws. The Everbilt Store name and logo are trademarks of our company.

You may not:

• Republish, reproduce, or redistribute any content from this website without express written permission
• Use our trademarks without prior written consent
• Use any automated systems or software to extract data from our website for commercial purposes

Everbilt Store provides products on an “as is” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

In no event shall Everbilt Store, its directors, employees, or agents be liable for any indirect, consequential, incidental, special, or punitive damages, including lost profits, arising from your use of our website or products, even if advised of the possibility of such damages.

Our total liability for any claim related to your use of the website or purchase of products shall not exceed the amount you paid for the product(s) in question.

You agree to indemnify and hold harmless Everbilt Store and its affiliates from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your violation of these terms or your use or misuse of products purchased from us.

These Terms and Conditions are governed by the laws of the District of Columbia, United States, without regard to its conflict of law provisions.

Any dispute relating in any way to your use of the website or purchase of products shall be submitted to confidential arbitration in Washington, DC, except that either party may seek injunctive or other appropriate relief in any state or federal court.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the modified terms. The date of the latest revision will be posted at the top of this page.

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Address: 5109 39th Street Northwest, Washington, US 20016